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Terms & Conditions

display-sign.co.uk is located at Unit 14 Stirchley Trading Estate, Hazelwell Road, Birmingham B30 2PF.

It is a trading brand of HFS Specialities Ltd, a company registered in England and Wales No 8032221 VAT Registration GB 150538721

All information on this site is copyright of display-sign.co.uk unless otherwise noted.

1. Acceptance of Terms of Use and Amendments

These Conditions shall form the basis of the contract between the Seller and the Buyer in relation to the sale of Goods, to the exclusion of all other terms and conditions including the Buyer’s standard conditions of purchase or any other conditions which the Buyer may purport to apply under any purchase order or confirmation of order or any other document.

All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods from the Seller pursuant to these Conditions.  

Acceptance of delivery of the Goods shall be deemed to be conclusive evidence of the Buyer’s acceptance of these Conditions.

These Conditions may not be varied except by the written agreement of the seller display-sign.co.uk

These Conditions represent the whole of the agreement between the Seller and the Buyer.  They supersede any other conditions previously issued. Each time you use or cause access to this web site, you agree to be bound by these Terms of Use, as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this web site, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms of Use. Please see our Privacy Policy, which is incorporated into these Terms of Use by reference.

2. Our Service

Our web site and services are provided to you on an "as is" basis. You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.

3. Your Responsibilities

To place an order with this website you must be over eighteen years of age. You must ensure that the details provided by you at any time are correct and complete. You explicitly agree to our Terms of Use and as may be modified by us from time to time and available here.

4. Privacy and Security

We take your privacy seriously and operate a GDPR compliant data processing system. We will only use your personal information to administer your account and to provide the products and services you have requested from us.

If you have opted in to our email newsletter we may contact you from time to time with details of the products and offers we provide. We will never share your information with other organisations.

We do not store or have access to any of your financial details. We use Shopify Payments to provide secure credit card payments using the latest encryption standards to ensure the maximum security for your personal payment details.

PayPal Security Policy is viewable here:

https://www.paypal.com/uk/webapps/mpp/ua/legalhub-full

Transaction data will be retained by hard copy or electronic means for a minimum of seven years as legally required by HMRC. After this time records will be securely destroyed.

We will provide you with a copy of any personal data we hold on request and within a maximum timescale of one calendar month.

5. Prices and VAT

All website prices are displayed inclusive of any VAT payable at the current HMRC rate unless otherwise stated. We are registered for VAT in the UK. VAT Registration GB150538721

6. Acceptance of Orders

Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. To ensure availability of all our products customers may be limited to a maximum number of items. If we are out of stock of a particular product for any reason beyond our reasonable control or we are unable to supply a particular item we will not be liable to you.

7. Delivery

Delivery will be made to the address specified by you on the completed order form. Although we aim to achieve a next working day delivery on orders received on working days before 1100 this is not guaranteed. We do not guarantee delivery will take place within any specific dates or times. Any dates quoted for delivery of the Goods are approximate only. We will not be held responsible for delivery delays howsoever caused. Time for delivery shall not be of the essence of the Contract.

We use external parcel delivery companies to fulfil our deliveries and we do not have direct control over these services. Delivery conditions and signatures for delivery will vary dependent on carrier used. All goods must be signed for on delivery by an adult aged 18 years or over.

THE CONTRACT WILL BE DEEMED COMPLETE ONCE THE GOODS ARE SIGNED FOR AT THE POINT OF DELIVERY.

You are responsible for providing us with a full and accurate delivery address. The delivery point must be accessible to the public and the driver must be able to park within 25m of this point. Customers must have someone available at this address between the normal delivery hours of 0800 to 1800 on the expected delivery day. It is accepted that deliveries may take place outside of these hours. With regard to new build, refurbishment and other construction site locations it is essential that you confirm that the address is known to local couriers and has received deliveries and handled collections previously.

If a carrier attempts to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will usually leave notification of attempted delivery and you will need to contact that delivery company to arrange redelivery. We cannot be held responsible for delivery companies failing to leave non-delivery notification, failed deliveries or any costs incurred by you in arranging redelivery.

The delivery services we use cover most UK residential addresses with individual postcodes. Selected caravan parks, camp sites and holiday homes may be excluded, please check your postcode.

The order may at our discretion be delivered in instalments.

If we fail to deliver the goods (or any instalment) for any reason other than any cause beyond our reasonable control or your fault, and we are accordingly liable to you, our liability shall be limited to the price of the goods.

We specifically cannot be held responsible for any loss, damages, liability or expense incurred by you related to late or non-delivery of an order.

For international shipments any additional taxes, charges, duties or other fees levied by any Shipping Company, Government Department, Customs Authority or any other third party will be payable by you. These charges are out of our control and are not known to us at the time of sending.

The contract is completed and responsibility for the goods transfers to you once the goods are delivered.

8. Returns and Defective Goods

 

Please see our Returns and Refunds sections listed separately on this website.
 

9. Cancellation

We comply fully with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You have the right to cancel and return an order for a period of 14 working days beginning with the day after the day on which you receive the goods. After an order has been cancelled the goods must be returned within 14 days.

We may at our discretion consider returns outside of this period dependent on individual circumstances. Cancellations or returns of unused products outside of 30 days will be subject to 15% administration charge.

 

10. Payment

Payment is due in full before any goods are dispatched.  Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

When providing us with Payment Details (Credit Card, Debit Card, PayPal or any other service we may accept) and submitting the Order you confirm and undertake that the information contained within the Order is true and accurate and that you are authorised to use the Payment Card. You authorise us to deduct from the Payment Card account the full price of the Goods and all other payments which may become due to us under the Contract. The deduction of monies from your Payment Card does not mean that we have accepted your order nor does it mean that a contract has been formed between us. In the event that we reject you order we will credit you or your Payment Card or with the amount deducted.
If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Order or suspend any further deliveries to you. This does not affect any other rights we may have.
Where Goods are returned by you we will credit your payment card with the appropriate amount.
We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence.
We reserve the right to issue any credits or refunds by the means we choose not necessarily by the means the order was placed. This method includes but is not limited to Cash, Bank Transfer, Paypal Payment, Cheque and Payment Card refund.

11. Registration and Passwords

You are responsible to maintain the confidentiality of any passwords and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password. We reserve the right to offer or remove any customer registration facility at any time.

12. Your Conduct

You agree that our web site may expose you to Content that may be objectionable or offensive. We shall not be responsible to you in any way for the Content that appears on this web site nor for any error or omission.

You explicitly agree, in using this web site or any service provided, that you shall not:

(a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortious, defamatory, libellous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this web site or any service provided, infected with a virus or other destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;

(b) impersonate or misrepresent your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you

(c) collect or harvest any data about other users;

(d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorised advertising without our prior written consent;

(e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.

13. Third Party Services

Goods and services of third parties may be advertised and/or made available on or through this web site. Representations made regarding products and services provided by third parties are governed by the policies and representations made by these third parties. We shall not be liable for or responsible in any manner for any of your dealings or interaction with third parties.

14. Indemnification

You agree to indemnify and hold us harmless, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders from any claim or demand, including reasonable legal fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this web site or service, your violation of this Terms of Use or any other violation of the rights of another person or party.

15. DISCLAIMER OF WARRANTIES

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE AND ANY SERVICES OR CONTENT PROVIDED (THE "SERVICE") IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. IT IS PROVIDED TO YOU "AS IS" AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OF ANY QUALITY, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND. Some jurisdictions may not allow disclaimers of implied warranties and the above disclaimer may not apply to you only as it relates to implied warranties.

16. Representation and Warranties

By accepting these terms and conditions the Buyer acknowledges that we have made no representation, warranty or condition that the goods are fit for any purpose.

17. LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE.

You expressly agree that we will not be liable for any site based delays or costs incurred by you in relation to any goods supplied by us. This includes any costs relating to tradesmen and any others where our supplied goods are delayed, undelivered, or unsuitable for purpose. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.

18. Reservation of Rights

We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent.

19. Notification of Copyright Infringement

If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights please contact us and we will investigate the matter within five business days.

20. Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

21. Miscellaneous Information

 (i) In the event that this Terms of Use conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of this Terms of Use will remain valid and intact; (ii) The failure of either party to assert any right under this Terms of Use shall not be considered a waiver of any that partys right and that right will remain in full force and effect; (iii) You agree that without regard to any statue or contrary law that any claim or cause arising out of this web site or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred; (iv) We may assign our rights and obligations under this Terms of Use and we shall be relieved of any further obligation.

22. Consent

By continuing to browse or otherwise accessing the web site, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this Web Site now